⏱ Delivery time: 4–5 days. We'll notify you via WhatsApp when your package arrives.
📋 Return / Refund Policy
🛡️ Our Commitment to Product Safety
At NepalBuys Express, we prioritize the safety and integrity of your orders. We check and verify the product with the link you had provided, damage verification, size verification etc. Our team ensures that your package is handled with care during transit and storage at our Raxaul Office.
↩️ Return Eligibility
Returns and refunds are subject to the policies of the online shopping platforms (e.g., Amazon, Flipkart, Myntra). Return / Refund Policy totally depends on the Online Shopping Companies — we're not responsible for any third-party platform decisions. Please check the respective platform's return policy before placing an order.
📝 Return Process
Contact us and we will initiate a return.
Provide the necessary details such as order ID and reason for return.
Follow the platform's instructions for self returning the product to our Raxaul office.
We will facilitate the return to the seller, subject to the platform's guidelines.
⚠️ Important Disclaimers
Exchange not allowed. Full Payment Advance Required.
We do not offer exchanges for any products.
Full payment is required in advance before we process your order.
Any damages or discrepancies must be reported within 24 hours of receiving the product at our office.
Refunds, if applicable, will be processed by the online platform, not NepalBuys Express.
Esewa
Khalti